At Ozark Brand Works, we help small businesses across Northwest Arkansas and surrounding areas attract more customers and grow through affordable marketing solutions. From social media management and graphic design to branding, digital advertising, and custom CRM solutions, we deliver creative support that saves you time and lets you focus on running your business.
OBW CRM
THE CRM YOUR TEAM WILL ACTUALLY USE.
A simple lead management and automated follow-up system built for local service businesses that are tired of complicated software.
✓Track leads.✓Follow up on estimates.✓Keep your team accountable.✓Automatically stay in touch.
HOW IT WORKS
1
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NEW LEAD
Capture leads from your website, Google, calls, referrals, and more.
2
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FOLLOW-UP
Customers get an instant acknowledgement and follow-up reminders.
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ESTIMATE SENT
Track estimates, schedule follow-ups, and keep opportunities moving.
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WON THE JOB
Mark it won and the CRM automatically converts it to a client.
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♙✓
CLIENT
Keep track of past work, next follow-up, and lifetime value.
AUTOMATION THAT WORKS FOR YOU
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AUTOMATIC EMAILS
New lead acknowledgements, estimate follow-ups, and won confirmations.
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EMPLOYEE REMINDERS
Your team gets email reminders when follow-ups are due or overdue.
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MANAGER VISIBILITY
Daily summaries highlight what needs attention right now.
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LEAD TO CLIENT
Win the job and the CRM automatically creates the client record.
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BUILT FOR LOCAL BUSINESS
Simple. Affordable. Powerful. Ready to go.
SEE THE WORKSHOP IN ACTION
Take a quick look at how The Workshop keeps leads, follow-ups, clients, templates, and team activity organized.
READY TO STOP LOSING LEADS?
See how OBW CRM can help you follow up better, close more jobs, and grow your business.
SOCIAL MEDIA MANAGEMENT Consistent, engaging content that keeps your business visible and connected with customers.GRAPHIC DESIGN Professional designs for print, digital campaigns, promotions, signage, and everything in between.WEBSITE UPDATES Website updates, fresh content, and improvements that keep your online presence working for your business.CUSTOM CRM BUILDING Custom customer and workflow systems designed around the way your business actually works.DIGITAL ADVERTISING Focused campaigns designed to reach the right people, generate interest, and help your business grow.BRANDING Logos, visual identity, and creative direction that make your business recognizable and memorable.Not sure what your business needs? Let’s talk it through.
Marketing support built around where your business is now—and where you want it to go.
CORE NURTURE
Best for: Businesses that need consistent visibility and stronger customer relationships.
3–5 social posts per week
1–2 email campaigns per month*
1–2 bounded design requests
Monthly strategy call
Growth focused
GROWTH ENGINE
Best for: Businesses ready to pursue measurable new demand.
Core communication support
One primary paid campaign at a time
Campaign creative and iteration
Conversion updates + monthly review
Monthly strategy call
FOUNDATION SPRINT
Best for: Businesses missing the essentials needed to market responsibly.
Positioning and messaging
Brand or website cleanup
Account, email, and tracking setup
Initial asset library + roadmap
Monthly strategy call
CUSTOM
Best for: Complex, multi-channel, or specialized requirements.
Scope built around your priorities
Defined deliverables and milestones
Written capacity and revision limits
Clear investment before work begins
Monthly strategy call
*Email campaigns require a usable customer database and platform. Media spend, printing, software, and third-party costs are separate unless included in writing. Final scope is confirmed before work begins.
Not sure which path fits? Let’s talk through your goals.
I’m Dax McKaughan Founder of Ozark Brand WorksAfter more than 15 years in graphic design and marketing, I started Ozark Brand Works to give small businesses access to professional marketing without the cost of an in-house employee or large agency.From branding and graphic design to social media, digital advertising, and custom CRM solutions, I work directly with business owners to help them stand out, reach more customers, and build a brand they’re proud of.